Scotiabank to minimse outsourcing lay-offs

By NATARIO McKENZIE

Tribune Business Reporter

nmckenzie@tribunemedia.net

SCOTIABANK (Bahamas) yesterday announced plans to “centralise’ some of its Bahamian back office functions into its Trinidad & Tobago hub, and is attempting to either avoid or minimise staff lay-offs as a result.

The bank, in a statement last night, said it will offer affected employees the option of applying for voluntary separation packages.

It did not indicate how many jobs will be impacted by this outsourcing/offshoring, but the move follows similar exercises that have been undertaken by its two Canadian-owned rivals, Royal Bank of Canada (RBC) and CIBC FirstCaribbean International Bank.

The latter is moving to cut regional staffing costs by 10 per cent, as all three institutions target restructurings and cost savings to ‘get back on track’ and return to profitability/greater profitability in a depressed environment.

The landscape is characterised by high levels of non-performing loans and loan loss provisions, and lower interest income. As a result, all three Canadian banks are targeting greater efficiencies and going where they can get ‘the biggest bang for their buck’.

Becoming the last to joing the consolidation club, Scotiabank said yesterday: “As part of our focus to continuously enhance the efficiency and effectiveness of operations, the bank is moving to centralise certain operations functions in the Caribbean, and has advised Scotiabank (Bahamas) employees of the local impact of this ongoing work.

“With operations in more than 55 countries, Scotiabank has formed regional operations centres in key markets around the world to manage structural costs while supporting our growing customer base.

“In the Caribbean, the bank runs ‘Shared Services Hubs’ in Jamaica, Trinidad & Tobago and the Dominican Republic. Certain operations functions in the Bahamas will be centralised into the Caribbean South Hub based in Trinidad & Tobago, following similar moves throughout Scotiabank’s Caribbean operations.”

Scotiabank added: “We are supporting our employees through this transition, and we are looking at all options to manage the impact on them.

“As part of this move, the bank will continue its practice of hiring from within where possible; will be providing training to prepare them to take on possible new roles within the bank; and will also be offering affected employees the option to apply for a voluntary separation package.

“ These decisions are never taken lightly – we have taken time to consider these changes in a careful way, being sensitive to the impact for our employees.”

Tribune Business understands that no forced lay-offs have taken place yet, and the bank is trying to avoid them, although staff are doubtless jittery.

Scotiabank (Bahamas) is not alone in trying to streamline functions and increase operational efficiencies. CIBC First Caribbean recently announced that the bank, which has a 3,500-strong workforce in the Caribbean, was looking to cut employee costs by 10 per cent.

Marie Rodland-Allen, the BISX-listed institution’s managing director for the Bahamas and Turks & Caicos, said it was set to make “decisions on redundant positions”, although she declined to say how many posts might go.

The Bahamian operation is thought to account for around 40 per cent of CIBC FirstCaribbean’s total business. But for the fiscal year ending October 31, 2013, it suffered a $17.9 million net loss on $168 million in revenue.

“Results were affected by several items of note, including $12.2 million in restructuring-related expenses, and increases in the specific and collective loan losses of $40.2 million and $4.1 million respectively” the managing director’s review of its year-end results stated.

“These contributed to a reported net loss for the year of $17.9 million. Excluding these items, the bank generated $38.6 million of net income for the year compared with $56.4 million in the prior year.”

Comments

B_I_D___ says...

Good...Bahamians don't want the jobs that the banks and other foreign institutions offer up anyways...move everything offshore to some other country where the people appreciate the fact there is employment and probably do a better and more respectful job. May as well close up all the foreign banks and everyone has to deal directly with B.O.B and Central Bank themselves.

Posted 24 January 2014, 1:03 p.m. Suggest removal

GrassRoot says...

heard the B.O.B. is hiring. They had no one in the risk management department.

Posted 24 January 2014, 1:21 p.m. Suggest removal

GrassRoot says...

what is "minimizing outsourcing lay-offs" dear Newspaper? So the Bank tries to outsource lay offs and then minimize it? Please Mr. Scotia Bank, can you outsource the lay offs to Trinidad and once there, minimize it?

Why are people always talking out of their ass, when they cant tell he truth? Two things we Bahamians have always right: the suit and the speech.

Posted 24 January 2014, 1:20 p.m. Suggest removal

B_I_D___ says...

Yeah...it really is a round about way of saying we are firing some people. They are moving some of the tech jobs to existing facilities in Turks...people in Nassau will have no job...but...they are trying to minimize the job loss...the way the article is written is very backwards and confusing.

Posted 24 January 2014, 1:28 p.m. Suggest removal

sheeprunner12 says...

LETS LOOK AT DIS

Scotiabank makes most of its Caribbean profits from Bahamians

Scotiabank rewards Bahamians by sending us home.

MORAL OF THE STORY: Support Bahamian banks please!!!!!!!!!!!!!!!!!

Posted 24 January 2014, 3:06 p.m. Suggest removal

B_I_D___ says...

Bank of DUH Bahamas...right there...go for it. Maybe with a little bit less hostile approach to foreign industry, they would be expanding and hiring more people instead of retreating. Just a random thought.

Posted 24 January 2014, 3:18 p.m. Suggest removal

GrassRoot says...

Try the Web shops. They don't sent the jobs to Turks but your money. With the next boat.

Posted 24 January 2014, 4:36 p.m. Suggest removal

nofool78 says...

you may want to check your facts, scotibank makes much more profit in Jamaica and Trinidad. Have you not seen the amount of branches and their operations there? I think you are thinking of First Caribbean who are headed in Barbados when a good chunk of Caribbean profit is made in the Bahamas.

Posted 27 January 2014, 2:56 a.m. Suggest removal

B_I_D___ says...

Confirmed in 'the other' paper...and confirmed with Scotia Bank directly.

Posted 27 January 2014, 11:36 a.m. Suggest removal

nofool78 says...

I think you may want to do a fact checker on this statement. Scotiabank does not make most of its Caribbean profits here. There are larger profitable operations in this region including Jamaica, Trinidad, Puerto Rico, Dominican Republic which all dwarf the local entity. I think you would be more correct if you were suggesting First Caribbean.

Posted 27 January 2014, 2:59 a.m. Suggest removal

USAhelp says...

Yea better jobs numbers house we dont need no banks

Posted 25 January 2014, 8:43 p.m. Suggest removal

sheeprunner12 says...

Grassroot, USAhelp

Web shops are not a viable, legal option right now.

Didnt you hear??????? Bahamians vote NO!!!!!!!!!!!!!!!!!!!!!

We gat other options: Credit Unions, cooperatives, office asue, rockhole, mattress

Stop relying on da foreigners man!!!!!!!!!!!!!!!

Buy Bahamian!!!!!!!!!!!!! Invest Bahamian!!!!!!!!!!!!! Grow Bahamian!!!!!!!!!!
Bahamians first!!!!!!!!!!!!!!!!!!

Posted 26 January 2014, 6:23 p.m. Suggest removal

Emac says...

Ain't that the dream the People's Lazy Party sold the behinds during election 2012? "We put Bahamians first".

Posted 27 January 2014, 8:43 a.m. Suggest removal

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