EDITOR, The Tribune.

I think it is very ridiculous that I have spent 30 minutes of my morning (9am-9:30am) calling the National Insurance Board to ask one question and I can‘t get the phone answered. How is it possible for a building of at least 300+ people and no one answers the phone?

I literally selected every option and got no one! I went online and, of course, there are more numbers and again no answer! So I must now resort to an email that you probably won’t respond to.

This is so unprofessional and very irritating!

It is now 9:38am and before I send this email I am listening to this voice recording lying and talking about it’s a pleasure yet again and no one is answering. Oh wait someone answered and hung up on me when I started talking. Oh I wish I got her name.

TONIA

Nassau,

August 16, 2017.