Post office: yep the notice is there. the printed card says it is due Jan 1st., then they scratched it out by hand and now it reads December 1st. you will have received the notice past the due date.

BTC: I paid my bill online with a credit card, the payment was recorded. The statement i received by emai reads:

statement date: 28 NOV
statement due date: 27 DEC

Previous balance: 53.95
Payment amount: -53.95

Overdue amount: 53.95 (these are the December charges)

PLEASE PAY IMMEDIATELY TO AVOID DISCONNECTION.

My due date is DEC 27, they start threatening disconnection on December 1st.

te whole country is being run by idiots.

Try ZNS which when advertising various promotions, still sirs them even after the event is closed or over ?????

Have you tried calling BTC's customer service number in the past few weeks? Actually since the hurricane threat in October. They have stopped answering this line completely. And they are in the communications business. But they send texts to your phone every few days threatening to disconnect if you don't pay your bills on time. Thank God for Aliv... optiions

i always get through on the chat online with immediate answer. they actually respond weekends and evenings.

BTC?? I remember them. Boy that was long ago! I'm surprised they are still around. VERY surprised in fact!

It's not just government agencies that are confusing their customers and providing very poor service. Have you ever tried getting a real-life person to talk to when calling RBC? (especially bad at Palmdale branch). Their "new" numbers are an endless stream of automated voices and "press option xx" and when you do get through........"xxxxx is not available, please leave a message at the tone"

RBC is a disgrace the way they are closing foreign homeowners accounts without notice. Furthermore I know Bahamians that are closing RBC accounts because of the nonsensical charges. Good riddance.

Scotiabank is just as ridiculous. My account officer (in the Bahamas) gave me his number to call him back (302... something). So I call and the phone was picked up in Jamaica or Trinidad and they asked me who I was trying to reach. I told them and they put me on hold and tried to transfer me back to the Bahamas office. Of course no one picked up and the foreign 'switchboard operator' apologized for the poor service. How embarassing!

My post-paid sim would not connect to the network. Visited btc Shirley st twice, btc Harbour Bay thrice, many phone contacts over 11 weeks. After second visit to btc at the Mall, I gave up and asked for my deposit back so could sign up with the other people. The CSR installed a third new sim card immediately and the connection was restored in 30 minutes. What you have to do to get something done in this country!

Is ALIV a real competitor to BTC??????? ........ Who owns ALIV??????? ........ Talk on the street says that it is owned by Shane Gibson and other PLP barons ....... Watsayu????????