Learning curve??? Civil servants and their D average face a learning wall. And the wall is 500 miles high and on fire. They dare not even attempt to touch it let alone try to climb it.

It is TRUE. Turnquest them do not know what they are doing.

Yeah, no. Of course, eventually even the Imperialists red shirts governing politicians runs out others and outside forces to blame for their serial governing blunders - forcing them no other option than to turn to blame it on the **Learning Curve** .... but they never bothered told voters to elect them be running the colony's government on **training wheels** ... You just can't make this **Learning Curve** up, you **just, cant,**

Whether PLP or FNM, you still have a certain lack of comprehension within the ranks of the Civil service.
Not their fault. For 40 plus years they have been taught not why they do what they do, but just do as I (inset minister of the day here)
So irrespective of the National d- average, they have been dumbed down via habit and practice.
The issue with this is the level of competency has now dropped far below barely functional levels.
Irrespective of our Ease of doing business ranking ( at 119 of whatever it is)
So it ain't Turnquest, it is the lack of tools he has to work with.

"*it ain't Turnquest, it is the lack of tools he has to work with*"

It's both. if Turnquest were operating like any good manager, on migration day he would have reviewed a series of tests performed by the test group made up of private and public stakeholders they'd organized from the project start. Tests including functionality for manual and automated submissions. He would have then had a meeting with senior managers to review test results and determine if the system was in a state to move forward. Since it clearly was not, it was then his decision to cancel the move and revert to the old system.

The problem is none of these guys know how to handle things systematically, including Minnis and Turnquest. Or if they do, they're not speaking up, not being listened or being shouted down by bigger voices for example DAguilar who openly said "what's the need for all this *planning*? Just go and do stuff"

People need to admit and recognize a lot of these civil servants are not up to par. I get your point about management. But, at some point all employees have to be able to work independently and produce. Dont forget we are on strike because we believe we should be entitled to raises that are not performance based!

Actually I think the bigger problem is the govt is rushing various initiatives in search of PR wins, theyre not giving time for operations to be thoroughly planned. You see this everywhere. The sloppy Frank Smith and Shane Gibson cases, Oban, UB free tuition, the snail crawl SBDC, the Ministry of Disaster Recovery and now Customs.

Near absolute gridlock with Customs clearance for courier packages and incoming freight. To add insult to injury, Customs officers are having a wonderful time using the badly broken system to find more ways of denying entries for petty, nonsensical reasons!

At the end of the day, there is no indication the click2clear system will have any impact on the 40%+ pilferage and leakage by Customs officers. So the whole thing is a useless, non-starter from the very beginning.

The public paid for yet more red tape in a system that was already a pain to deal with. Which genius suggested this was a good idea in the first place??