Cruise line hopeful it can handle 'challenging' times

By EARYEL BOWLEG

ebowleg@tribunemedia.net

DESPITE it being a “really challenging” time for the travel industry, a Royal Caribbean Cruises Ltd executive said the cancellation rate for cruises to The Bahamas has been low.

Russell Benford, the company’s vice president of government relations, spoke to reporters after US President Donald Trump announced the United States would ban travel from Europe for 30 days, excluding the United Kingdom. Mr Benford said while RCI has a “really large business” in Europe, the travel restriction would not impact the amount of travellers coming to The Bahamas on its cruises.

“As it relates to the Caribbean cruise product, the vast majority of our guests that cruise with Royal Caribbean to The Bahamas are Americans and so that’s really the base – the people that are visiting The Bahamas on a cruise ship and then visiting the Caribbean.

“So, I mean you know Americans are still travelling. They’re still booking cruises. Our cancellation rate has been fairly low here in the Bahamas. So business is still going. People are still taking a vacation but it’s fluid situation.”

Still the COVID-19 pandemic has negatively impacted the cruise industry, he conceded. Princess Cruises has announced it will voluntarily suspend global operations of its 18 cruise ships for 60 days due to COVID-19. Cruise ships from other lines, including Royal Caribbean, have been denied entry from various ports due to coronavirus fears.

The US State Department has advised Americans, particularly travellers with underlying health conditions, not to travel by cruise ship. “CDC notes increased risk of infection of COVID-19 in a cruise ship environment,” the State Department’s website advises.

“We’re seeing a slowdown,” Mr Benford said. “I mean globally for us we’re gonna see a slowdown. It’s already happening in other parts of the world…we’re just kind of monitoring it day-by-day and see what happens but we’re prepared.”

The cruise line says it has implemented stringent boarding measures amid the novel coronavirus pandemic. Workers are now taking the temperature of every person on board their vessels and RCI has increased the amount doctors and nurses on their ships.

He added that US Vice President Mike Pence, who heads the White House’s coronavirus task force, asked for a meeting with all cruise heads last Saturday. Cruise line executives met with Mr Pence in South Florida and were asked to give a plan of action in order to increase the safety protocols on ships.

Mr Benford said Royal Caribbean submitted its plan on Wednesday and is expected to get a response from Mr Pence today after it is reviewed.

“We put protocols in place such as every single person who boards the ship now we take their temperature whether they are a passenger or a crew member,” he said.

“We’ve increased the number of doctors on our ships, the number of nurses on our ships. We’re working very diligently with the United States government to get COVID-19 test kits, you know, on our ships so we can test people.

“We have stringent, you know, policies in place for people who are sick and just aren’t feeling well…. what the cruise industry has said (is) that if we ever have a situation on board a ship where we need to remove someone who tests positive for COVID, we would do that at our expense. We will bring those folks back to the United States at our expense and make sure they are hospitalised in the United States. . .”

Mr Benford also praised the Bahamian measures to prevent a COVID-19 outbreak. He said communication between the cruise line and government officials has been great.

Comments

Porcupine says...

How you should handle travel
The CDC advises against non-essential plane travel for older adults. Several US airlines have already slashed their flight schedules for the next few months.
It's wise to stay off cruise ships for now, too. Cruise passengers are at an increased risk of person-to-person transmission with all the tight quarters, the CDC said, so if you're already made cruise plans, it's best to cancel them.

Posted 13 March 2020, 7:46 p.m. Suggest removal

observer2 says...

This story is a bunch of nonsense. The headline should read: "Royal Caribbean suspends US cruise operations after national emergency declared". The Verge.com

Rest assured if Royal Caribbean was a black Bahamian over the hill business god knows they would get such gracious treatment.

So Mr. Tribune please do a little more investigation and answer the questions or interview somoe one who has the answers:

1. What is the governments reaction? Are they going to help business ppl by lowering taxes.
2. What is Bay St's merchant's reactions?
3. What is the financial impact of not having 10,000 visitors a day paying the Cruise ship per head tax to the government?

Its almost as if the newspaper it tip toeing around this storey.

I wonder why?

Posted 13 March 2020, 7:59 p.m. Suggest removal

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