Thursday, December 19, 2024
By LEANDRA ROLLE
AND KEILE CAMPBELL
Tribune Staff Reporters
HUNDREDS of Bahamians and tourists had their travel plans disrupted yesterday when Bahamasair cancelled most of its flights after 75 percent of its flight attendants called in sick and refused to report for duty.
The unexpected sick-out, reportedly over alleged outstanding pay, produced long lines of frustrated
passengers at Lynden Pindling International Airport (LPIA) and other airports.
Bahamasair managing director Tracy Cooper called the action illegal during an emergency press conference, urging staff to return to work.
He said 12 of 16 flight attendants, ramp workers, and customer service reps called in sick, forcing the cancellation of dozens of domestic and international flights.
The workers are expected to return today after the airline secured a Supreme Court interim injunction against the Airport, Airline and Allied Workers Union (AAAWU), ordering Bahamasair staff to report to work “when scheduled to do so”.
The order prohibits staff from participating in any strike or industrial action, inciting or intimidating others not to attend work, leaving their workplace when scheduled to be there or taking sick leave without a valid medical certificate.
A hearing on the application is scheduled for next month.
Many passengers were left scrambling for answers and alternatives yesterday.
Peter, a tourist from Germany travelling with his partner, Jennifer, voiced frustration after hours of waiting with little to no communication from the airline.
“We were sitting around for hours with no information forthcoming,” he told The Tribune. “They finally said it was cancelled, but we’d already seen the news.
Jennifer added: “We found out from the media before we heard anything from Bahamasair.”
Peter emphasised the broader inconvenience caused by the cancellations, saying their plans were tightly linked to a connection to Costa Rica.
“This is no small thing to just cancel a flight like that. We now have to think about rescheduling or even canceling other flights,” he said.
For Bree, a local passenger, the sickout carried a deeply personal impact as she struggled to return home to her son after a week away.
“I’ve been trying to get home from Monday. I don’t have transportation or a place to stay, and this is very discouraging,” she shared, visibly emotional. “Trying to get home to my son, and this is the experience I’m having. It’s major obstacle.”
Another local passenger expressed their frustration over the lack of preparation, saying: “If you got time, fly Bahamasair. If you don’t, don’t even bother because they’re going to screw you. This happens every year. Pay your people and stop ruining customers’ holidays."
Some students from the Family Islands were left heartbroken by the flight cancellations, unable to attend the national arts festival last night.
Parents expressed frustration, saying they lost hundreds of dollars while students missed the chance to present their artistic pieces.
Mr Cooper said the sick-out reduced the airline’s usual 24 daily flights to only four or five as of yesterday morning.
AAAWU representatives could not be reached for comment up to press time yesterday.
Chief labour consultant Bernard Evans said he could not confirm whether employees would face legal consequences but hoped they would not.
Mr Cooper expressed frustration at the timing of the action.
“It is again one of the reasons why we’re surprised because we know that the union and our members understand that this is peak time for the airline, and that there are a lot of persons that would be inconvenienced by a stunt like this, and therefore we’re surprised and we didn’t think this would occur,” he said.
Mr Cooper indicated that customers would not be penalised for the airline’s decisions. He said any usual fees or penalties would be waived and assured that the airline would contact the passengers involved to offer assistance.
He added that Bahamasair would do its best to restore smooth operations and explore ways to recover from the disruption.
The dispute between the airline and its staff stems from payment disagreements linked to an industrial agreement covering July 2018 to 2023.
The five-year contract included an 11.5 percent salary increase, four salary increments annually, except for 2022, and a lump-sum COVID-19 payment for 2022.
Mr Cooper said Bahamasair complied with the agreement, including implementing an accelerated payment scheme requested by the AAAWU to ensure all payments were completed by the contract’s termination in 2023.
Approximately $1.8m in retroactive payments was made over the seven months, the managing director said.
He said at the conclusion of the final payment in July 2023, the matter concerning salary percentages and increments was considered resolved.
However, in September 2023, following a change in union leadership, the AAAWU claimed some increments were still owed and demanded six additional increments with back pay.
He said Bahamasair does not agree with this stance. According to the company, meeting the request would mean revisiting an existing contract that already included an 11.5 percent salary increase and five increments.
Mr Cooper described the demand as “unheard of”, particularly considering that the agreement covered three years affected by COVID- 19, one of the airline’s most challenging periods.
Mr Cooper said the Department of Labour was asked to intervene, but despite Bahamasair offering a new proposal for two additional increments effective February 2025, no resolution has been reached.
He said Bahamasair planned to take the matter to the Industrial Tribunal and abide by its conclusions.
However, he claimed the AAAWU did not respond and instead chose to undertake what he described as an illegal and unwarranted industrial action.
The disruption comes as Bahamasair also grapples with aircraft shortages. Two ATR planes remain grounded due to mechanical issues, while another plane stranded in West Palm Beach due to a blown tire was expected to return to service this week.
Comments
moncurcool says...
This airline needs to be privatized immediately!!!!
Posted 19 December 2024, 9:14 a.m. Suggest removal
ExposedU2C says...
Our entire government needs to be shut down so that we no longer have to pay taxes and fees for a corrupt, incompetent and dysfunctional government that clearly is unable to serve even the most basic needs of the people.
Posted 19 December 2024, 4:44 p.m. Suggest removal
Flyingfish says...
Privatizing will not fix the airline, more stringent management will.
The only thing Privatization gets us is higher ticket prices and less family island flights.
Posted 19 December 2024, 5:06 p.m. Suggest removal
moncurcool says...
Ok, let's dialogue.
Name me one government run entity we have that makes a profit, and I will acquiesce to Bahamasair being able to changed being under government control?
After 51 years Bahamasair has never turned a profit. And no amount of stringent management will change that as long as it is a government run entity where politicians can put people to pay them off for votes.
How many governments that are real democracies have state run airlines? Only dictators do state run airlines so they can control.
Privatizing Bahamasair, the government then just gives subsidies to private airlines to ensure they service islands that have less traffic. It happens all over the world.
Posted 20 December 2024, 7:20 a.m. Suggest removal
One says...
The purpose of government companies is not to make a profit, and that's okay. The purpose is more to offer a service to the public, infrastructure for the economy, and jobs. Profits come from a company charging more for something than it costs. Do we want our government to do that? Because they can. The government can double electricity prices tomorrow. They could put tolls on every road and increase taxes on fuel. Roll in the profits, and increase politician compensation while the Bahamians fall further into destitution. Do you think a private company cares about the public well well-being? Their goal is to maximize profits only. Any efficiency and perceived 'better management' doesn't go to the public. They want to find the highest willingness to pay they can get away with before another company steals their customers. And if there are only a few competitors they just collude together to raise prices.
Posted 20 December 2024, 1:33 p.m. Suggest removal
Porcupine says...
Moncurcool,
Privatization solves nothing.
Perhaps you are not old enough to watch what has happened as we have privatized the world.
Any government can hire competent, honest and well-educated managers.
The Bahamas has not.
We remain politicized at every facet of our society.
This has allowed the ignorant and selfish politicians to hold sway over business decisions, of which no politician I know of here has the requisite skill set to do.
When a competent manager takes over the operation of any enterprise, they do what it takes to make that entity succeed. They plan, they organize, they hire and they certainly fire those who are not working for the good of the company.
Please stop with the same old "we need to privatize" nonsense.
Hire good managers. Pay them well. And jail any politician who gets in their way.
Posted 20 December 2024, 7:31 a.m. Suggest removal
Porcupine says...
!
Posted 20 December 2024, 7:40 a.m. Suggest removal
mandela says...
That was mean and disgraceful of the national flight carrier of the Bahamas union to pull sich a lousy stunt like this, and at this time of the year, and then they wonder why persons are reluctant to fly with Bahamasair.
Posted 19 December 2024, 9:49 a.m. Suggest removal
Porcupine says...
I understand your feelings.
However, my guess is that the BahamasAir employees have had legitimate complaints for quite some time.
And, like all complaints filed against the Bahamian government, they were politely ignored and probably not even acknowledged.
Anyone who has done work for, or worked for the government knows this to be true.
A shrewd strategist who wanted to make a point would have done exactly what these people did.
Now, what is the owners response to this action?
What does a parent do when their child refuses to listen?
Does this government not behave like children?
Read the frikkin papers. Our political leadership is lost. Missing in Action.
Posted 20 December 2024, 7:47 a.m. Suggest removal
Proguing says...
It's the passengers of Bahamasair who have had legitimate complaints for quite some time. I suggest you look at the Bahamasair reviews on Tripadvisor. Bahamasair is a national disgrace:
https://www.tripadvisor.com/Airline_Rev…
Posted 20 December 2024, 2:37 p.m. Suggest removal
TalRussell says...
**Fly as frequently onboard Bahamasair** and as often as y**our own pockets** can afford. -- But don't you be bookin' Economy Class, Business Class or First-class and expect your ticket and overweight Florida luggages' costs to **be subsidised** by the popoulaces'purse pounds and shillings. -- Yes?
Posted 19 December 2024, 11:34 p.m. Suggest removal
One says...
As much as Bahamas Air disappoints, I wouldn't want to see it go and I don't think most Bahmians realize how blessed we are to have a national airline. When the only options are corporate for-profit airlines then prices will rise and we'll start seeing various consumer-unfriendly practices like variable pricing, tiers, no complementary baggage (even in cabin) etc. Prices will rise, and routes to family islands without profitable passenger volumes will be removed.
Bahamas Air adds to the competition, I'd rather the government own and subsidize them than have to do the same for private airlines. We don't have the population to create a truly competitive market (if such a thing really exists).
For example, Canada has a population of +40 million, and multiple times per year private companies 'shakedown' the government for money, reduced regulations, tax breaks, etc. And the workers and public see no benefit, it goes to the owners, executives, and shareholders. They threaten that the company will otherwise go out of business and people will lose jobs and the public will lose the services (even the grocery stores). Canadian companies that were once public but later privatized include Air Canada, Telus, Petro-Canada, etc., and every province's utility was once publically owned (telecommunications, electricity, water).
None of this was good for the public in the long run. One of the provinces still has public telecommunications and telephone plans in that province are 50% cheaper even the for-profit private telecoms operating in that province compared to the same services those same private companies charge in provinces without a public company competing against them.
Posted 20 December 2024, 1:19 p.m. Suggest removal
One says...
Bahamians just like to complain. What are they comparing BahamasAir to? What are their expectations and is it reasonable?
For example: a round-trip flight from NAS to Miami in January is $390 with BahamasAir. The next closest and equivalent aircraft is JetBlue which is 17% higher cost and doesn't offer the same services as BahamasAir because JetBlue is a low-cost carrier business model meaning they charge for everything. So JetBlue only allows 2-checked bags per passenger at an additional $60 each. No complimentary inflight refreshments (even basic drinks or snacks).
So the actual next closest equivalent to BahamasAir is American Airlines whose ticket price is double BahamasAir. So what are people complaining about? We are blessed. We have an airline that is culturally Bahamian. Otherwise, you can go pay double the price and complain to some American who thinks you're weird trying to bring 5 oversized bags weighing +100lbs and they don't care because it's not their job nor do they relate to Bahamians. You take the good with the bad. BahamasAir is more on time than the average Bahamian.
And when crap hits the fan like COVID we have a national airline that can bring our people back home.
God bless our airline and I hope they pay our citizens more so they can raise their Bahamian families and spend money at Bahamian businesses (of course lots will go to the USA too).
Posted 20 December 2024, 3:31 p.m. Suggest removal
Proguing says...
Bahamasair is not cheaper, you pay the difference in the taxes levied the country.
Posted 20 December 2024, 4:16 p.m. Suggest removal
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