Thursday, October 30, 2025
By LEANDRA ROLLE
and KEILE CAMPBELL
Tribune Staff Reporters
A BAHAMIAN woman stranded in Jamaica has accused Bahamasair of abandoning passengers after cancelling flights with little notice, saying the airline failed to do enough to evacuate citizens before Hurricane Melissa struck.
The Abaco resident, a Hurricane Dorian survivor, said she was forced to relive the trauma of that storm while sheltering at the Dreams Rose Hall Resort & Spa in Montego Bay.
She was among dozens of Bahamians who travelled to Jamaica for the wedding of former Foreign Affairs Minister Darren Henfield’s brother, but ended up trapped as the powerful storm made landfall. The group of about 50 residents from Abaco, Grand Bahama and New Providence had been scheduled to return home on Sunday aboard Bahamasair, but their flight was cancelled as the hurricane approached.
The airline announced the cancellation on its social media pages, saying further updates would follow. The Davis administration helped cover accommodations for some members of the group after several were unable to afford an extended stay.
“As a flag carrier, you let us down again,” the traveller said. “There’s so much more you could’ve done. How can you not come back for us without a valid explanation?”
Bahamasair officials did not respond to requests for comment up to press time yesterday.
Hurricane Melissa made landfall in Jamaica as a Category Five storm on Tuesday, leaving a trail of destruction across the island’s western region before weakening as it moved toward Cuba and The Bahamas.
The traveller described the ordeal as “a disaster”, saying she never imagined she would face such conditions again after Dorian. She said hotel staff advised guests to prepare overnight bags with essential items, documents and medication in case of evacuation.
However, chaos erupted when the roof collapsed in the resort’s dining area while guests were having lunch. Staff moved them to an area called the “cricket club”, but soon after, another evacuation was ordered when the smell of smoke filled the room after a wire caught fire.
“Everyone ended in panic mode,” the traveller said. “The floors were flooded. We had lost power and they was able to turn the generator on. We’re waiting to be connected to water,” she said.
The group remains uncertain when they will return home, as Jamaica’s main airports sustained significant damage during the storm.
Tourism Minister Chester Cooper said Bahamasair would resume flights once the all-clear is given and airports reopen. He added that the airline is expected to assist with post-storm recovery efforts once local authorities complete their assessments.
“We’ve been in touch with the group who travelled for a wedding. They are all well. They experienced difficult circumstances, but they are safe,” Mr Cooper said.
Bahamas Consul General in Kingston Alveta Knight told The Tribune that Jamaican authorities were still assessing the extent of the damage, with the parishes of St Elizabeth, Westmoreland and Manchester among the hardest hit.
“There’s emotional devastation, financial devastation, and of course destruction of property,” she said. “It wreaked havoc on nerves because it took so long to come, and people did not know what was coming or when.”
Ms Knight said there were no reports of injury or distress among Bahamians in Jamaica and that the consulate remained fully operational. She added that those wishing to send aid could do so through the Ministry of Foreign Affairs in New Providence, which is coordinating regional relief efforts.
She thanked BTC and ALIV for providing phone credit to Bahamian students stranded during the storm.
“We are again showing as Bahamian people that we love everybody, embrace everybody and support everybody,” Ms Knight said.

Comments
Porcupine says...
Sad.
Having flown Bahamasair dozens and dozens of times, they must hire a CEO that takes other people's time into consideration.
Last week, on a flight from Ft. Lauderdale, we were supposed to leave FLL at 9:30, arriving in Nassau at 10:30. After delays in Ft. Lauderdale and then delays getting to the gate in Nassau, we deplaned the plane at 12:00 noon.
Anywhere else in the world this is not acceptable.
Clearly, there is something wrong with this operation.
Is Bahamasair ever on time?
Do we need a non-Bahamian to lead this company?
At least someone who cares about people's time.
Posted 30 October 2025, 7:43 a.m. Suggest removal
moncurcool says...
I am tired of people blaming others. Take responsibility. When disasters approach, ALL airlines stop flying.
You see a hurricane coming, call the airline and see what is going on. Take responsibility. Stop waiting on others to do for you.
Posted 30 October 2025, 8:27 a.m. Suggest removal
ExposedU2C says...
Could not agree more with you.
The attendees of this wedding from The Bahamas had a full week's notice that this Hurricane Melissa event was likely to occur and hit Jamaica exactly where the meteorologists predicted it would many days earlier. Yet, they still foolishly chose to attend the wedding, which frankly should have been moved to another location given what the meteorologists were forecasting well ahead of the event.
Bahamian taxpayers should not be called on to bail out the wedding guests of Henfield's brother from both his and their blatant stupidity. If these wedding guests are wealthy enough to attend a wedding in a luxurious resort district of Jamaica, then they are certainly wealthy enough to take care of and fend for themselves. End of story!
Posted 30 October 2025, 8:18 p.m. Suggest removal
Sickened says...
This a totally different story from days ago where these people flew into Jamaica a day before a definite Cat 5 direct hit and they were given free accommodation from you, me and our children's future NIB payments. I guess they didn't like the free food and drinks. Sad. One would think that recent hurricane survivors would have some awares.
Don't cry now because your'e stupid.
Posted 30 October 2025, 8:48 a.m. Suggest removal
quavaduff says...
You can blame Bahamasair for a lot of things but flying stupid, they do not do, and as a frequent passenger, I appreciate that. Why would they fly into a cat 5 hurricane to retrieve persons who decide to travel to an area where a cat 5 hurricane was on its way. Don't follow stupid with stupid.
Posted 30 October 2025, 12:39 p.m. Suggest removal
actusreus says...
LOL!
Posted 30 October 2025, 6:42 p.m. Suggest removal
TalRussell says...
@ComradeEarlthePearl, what's the cost of a Housekeeper.—**JMD to USD**—Yes?
Posted 30 October 2025, 4:33 p.m. Suggest removal
birdiestrachan says...
The traveller has no name
Posted 30 October 2025, 5:13 p.m. Suggest removal
TalRussell says...
Yes, I'll stay puttin' up with occasional late, delayed, cancelled flights as long as Bahamasair— maintains its "Last 10+ years Independent Rating"—as a "very safe" airline to fly on.
Posted 30 October 2025, 7:10 p.m. Suggest removal
rosiepi says...
It didn’t take too long for the clueless & ungrateful Bahamians to show themselves for what they are!
These folks are still staying at a luxury full service resort paid for by their fellow Bahamians and they have the nerve to complain that a Cat 5 hurricane was not a valid reason for the Jamaica airports to close, and the impossibility of BA to fly in for their scheduled flight.
And now their complaining about the trauma suffered experiencing another hurricane like Dorian?
Next they’ll be demanding refunds from the airline despite the fact none of them made attempts to board the plane Bahamasair did send down to pick them up.
And likely accompanied by their invoices from the support therapist these hypocrites will need to get over their stupidity they’ll be labeling as ‘trauma’.
And the great CC needs to look past his nose to the news, two airports Manley and Fleming are already open accepting aid supplies, tomorrow they’ll resume commercial flights.
Posted 30 October 2025, 11:06 p.m. Suggest removal
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