By IAN FERGUSON

Some people may not be aware that bullying is a common occurrence within the workplace. Large numbers of distressed adults with emotional trauma find themselves verbally and emotionally insulting others. Sadly, some of these bullies carry the title of ‘manager’, ‘director’, ‘vice president’ and chief executive. They use verbal abuse to create a toxic workplace culture.

This week’s column explores some common strategies for addressing and eradicating bullying from the workspace.

Do not ignore bullying

The best thing you can do is not ignore such behaviour. If you are the one being bullied, or know of a co-worker or someone who is, speak to a human resources representative. Make sure you document any abusive conduct.

If you are in a management role, do not minimise complaints that are brought to you. Even if a complaint is addressing your behaviour, you need to show an employee that you take their complaint seriously.

Documenting the bullying behaviour

It is always a good idea to document issues with your human resources department because you can establish a written record. Having a written record provides both you and your human resources representative with a history of complaints and, if another complaint comes up, you have built up a strong case for a bully’s wrongdoing.

Seeking support from co-workers or a supervisor

If you have a powerful support group around you at work, then you should speak to them about the issues that are occurring. Try to limit the issues to only a few people who you can speak candidly with, as you do not want to spread gossip.

Confronting the bully in a calm and assertive manner

Even though it might be a little scary, speak to your bully, sharing with them how their words and actions make you feel bullied. Some may not even know that their words have hurt you. When you bring up your complaints, do so in a calm and assertive manner. Avoid yelling or raising your voice.

Seeking professional help or guidance

When you have been bullied, you may struggle with your mental health. Speak to a mental health professional because they can help you assess any negative emotions you have and help you regain your self-esteem.

• NB: Ian R Ferguson is a talent management and organisational development consultant, having completed graduate studies with regional and international universities. He has served organisations, both locally and globally, providing relevant solutions to their business growth and development issues. He may be contacted at tcconsultants@ coralwave.com.