The first PHA Unsung Heroes Award is presented to Patricia Laing on Wednesday. From left, Vernon Davis, PHA patient representative; Elizabeth Dupuch Carron; Patrica Laing, Patient Relations Supervisor in the Accident and Emergency department at Princess Margaret Hospital; Herbert Brown, Managing Director of the Public Hospitals Authority; Denise Sherman, PHA patient representative; and Robert Carron, president of the Tribune Media Group. Photos: Terrel W. Carey/Tribune Staff