Comment history

Angryatbahamasair says...

Air Bahamas, or Bahamasair bahamas air is the WORST ever and bad airport management in Nassau creates ripple effect to other companies l. If you are thinking of taking a flight Via Nassau, Dave yourself the headache of a life time: just go somewhere else!

Angryatbahamasair says...

And just because I haven’t reached my final destination after HOURS of no sleep - my final suggestion to Bahamas government, who is ultimately the boss of this whole thing: please hire some external consultants or airport contractors to help to get your house in order! Bahamas is far too nice to be ruined by horrible travel experiences.

Angryatbahamasair says...

(And very discouraged about ever setting foot again at Nassau airport. Talked to a couple of friends, and surprisingly heard that the same had happened to them in the Bahamas, not more than 1 month ago!) sleeping in the floor and needing to rescheadule the following days of their already paid honey moon due to, again, traffic congestion on Nassau Airport.

Angryatbahamasair says...

Many people - like me - didn’t know this occurred and assumed airbahamas is a normal airline. Learned the hard way and now totally agree with you! Never again taking Bahamas Air!

Angryatbahamasair says...

I’m guessing you work for air Bahamas.

Weather was not a problem at 6pm either in bahamas or Orlando. Airport management needs to find better ways to deal with airline traffic peaks, and constant delays in Nassau are not acceptable for paying customers. Issue was peak in arrivals and departures after the bad weather, which had staff running around the airport, completely disorganized, and flights not able to circulate in the airport....

Thanks for your Airbnb suggestion... At 11:30 Pm at night, a normal private citizen renting his home in Airbnb is not prepared to rent a place (assuming his open 24h?)... which I assume he is not! Only big hote chains can take up those amount of people, and taking care of the paying passengers should be air Bahamas mission! (And everyone else involved in travel industry).

Also - you can’t compare a hurricane to 2h of wind, affecting flights scheaduled for HOURS later. If the issue weren’t so consistent, it would be possible to let go. In this way, air Bahamas and Nassau airport are just displaying massive incompetence in managing the thousands of people who everyday use their services.

Angryatbahamasair says...

I can confirm, again I was there that flight UP239 scheadule for departure from Bahamas Air on Dec 27 6pm, amongst other flights headed to US both by Bahamas air and US airlines did not depart, and were cancelled. The staff on ground from Delta mentioned aircrafts that had landed hours before in Nassau we’re unable to reach the gates due to Airport traffic congestion on land. It seems Nassau Airport is not able to manage traffic peaks or their flight backlog. From Airbahamas different theories and little theaters were put into play to avoid assuming any responsibilities on their part or airport for delays. E.g. stopping boarding of flight UP239 right in the middle, due to people’s wet shoes from rain, or requesting everyone (who had already passed US border control) randomly to present visas, and elaborate hand written incomplete lists.

To the people suggesting air bnb booking for the same night - you probably work for Bahamas Air, it’s not possible to book any decent accommodation around 23:30 pm same night, especially in small places privately owned. It was my 1st time in Bahamas Air, and I’ve got to say, I’ve never flew on a worst company and I’ve never seen so much miss management of ground personnel, like the little theater forcing delay of the flight lead by Miss Bridgett Douglas, where she and staff that, according to her, reported to her, intentionally delayed boarding on the plane, by randomly verifying and requesting US visas or stopping the boarding after half the passengers had got onto plane. All other airlines were doing everything to accelerate boarding and get people to their destinations.

Angryatbahamasair says...

Situation not resolved.
Yesterday at 7pm, screens in Nassau airport displayed over 20 delays in international flights.
Some flights were then finally cancelled late at night, leaving hundreds of travelers to sleep in airport floor like dogs, no options or information, provided by Bahamas air. Passengers tried repitedly to get more information from Bahamas air or simply a place to stay overnight. Requests were brushed off or met with threats of security and getting kicked out of nexts mornings flights.
Air Bahamas is not worried about their customers safety and well being, leaving elderly, children, preagnant customers to sleep on the airport floor.
At this point in time, hotels in Nassau privately contacted by passengers had fees of 600-700$, which passengers were told by staff, should be paid and arranged by themselves.

Angryatbahamasair says...

On Dec 27, almost all flights departing from Nassau to US were either delayed or cancelled. Situation has most definitely not been resolved, while Bahamas air staff leaves customers hours waiting providing very little information or assisntace - which makes matters worse. Airbahamas was blaming bad weather and US customs for delays, always verbally and never displaying updated information on screens/ refusing escalations or written information passed boarding staff. Other airlines updated consistent customers, mentioned their flights had landed hours ago, but we’re unable to reach gate, due to airport traffic control on LAND!
Hundreds of paying passengers ended up sleeping on Nassau airport floor, without being provided any assistance, food or water after HOURS of waiting. Worst travel ever, ruined entire Bahamas travel experience.
Amongst people sleeping on floor were special needs people, elder people, preagnant woman and many children

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