For public sector implementations of this size, about 50% of IT projects end in failure. Often the problem is not the software itself, rather a mismatch between customer readiness and integrator capability. In my experience, key steps to improve the odds of success include:
-- Organizational readiness assessment to understand the staffing, skills, processes, and policies in place -- Commitment to change organizational processes and policies to match best practices embedded in the software, minimizing customization as much as possible -- Hiring and developing in-house skills to reduce reliance on the systems integrator -- Clearly defined project milestones linked to vendor performance and pay -- Third-party project oversight to provide objective guidance to the customer and ensure the project stays on track
captainbob says...
For public sector implementations of this size, about 50% of IT projects end in failure. Often the problem is not the software itself, rather a mismatch between customer readiness and integrator capability. In my experience, key steps to improve the odds of success include:
-- Organizational readiness assessment to understand the staffing, skills, processes, and policies in place
-- Commitment to change organizational processes and policies to match best practices embedded in the software, minimizing customization as much as possible
-- Hiring and developing in-house skills to reduce reliance on the systems integrator
-- Clearly defined project milestones linked to vendor performance and pay
-- Third-party project oversight to provide objective guidance to the customer and ensure the project stays on track
On Senator: 'No apologies' for deal's wasted $7m
Posted 19 November 2019, 7:59 a.m. Suggest removal