The Bahamas is a country full of institutions that do not care. They have zero interest in providing a good service to their customers. Staff are almost entirely the same in this attitude. The approach is "This is the thing I do each day, that's all". It is such a shame. There are three things holding this country back, above all others.
1. The government and institutions are not simply corrupt, they are also incompetent.
2. Staff do not even try to be efficient or caring.
3. Bahamians are culturally averse to taking advice or following examples from outside.
There is no shame in looking outside your own country to learn how to do things well. Even the Bank Of England has employed a Canadian to run it. All successful countries have learned that no-one can do it alone, you have to learn from the best. It does not diminish a country to do this, it enhances it. You are still in control, you're not giving anything away by getting help from outsiders. It is somewhat encouraging at least that an outside company is being brought in to help BEC.
BahamasAir is a typical example of the problems faced by the Bahamas. The actual flights are not bad, but woe betide you if they lose your suitcase. That's when you find out that they do not care, that the telephone numbers all just put you through to voicemail, the email addresses bounce and that no-one EVER calls you back when they say they will. It is scarcely believable that they can just shrug their shoulders and turn away when a paying passenger has just lost irreplaceable possessions of sentimental value due to their negligence, but that's what they do.
The Bahamas will sink into oblivion soon if they do not turn themselves around and start acting like the nation of talented, inspirational people that they believe themselves to be. The world moves on, and it will move on without you if you don't rise to this challenge.